Webmail Software

You can install on the server a number of webmail software packages and select which of them should be available to your users. Alternately, you can redirect your users to an external webmail service. To do this, register an external webmail service address with Plesk by adding a corresponding record.

All installed webmail packages and registered external webmail services are listed in the mail settings of hosting plans and subscriptions (in the Mail section). There you can select which webmail to provision to users.

Supported Webmail Software

By default, Horde and RoundCube webmails are installed on Plesk for Linux, and only Horde is installed on Plesk for Windows. Additionally, Plesk for Linux supports Atmail, and Plesk for Windows supports the following webmail clients:

Important: If you offer RoundCube to your customers, keep in mind that Plesk backups do not include backups of the RoundCube database. This means that RoundCube data such as customers' calendars and contacts is not restored upon restoration of selected subscriptions or the entire server.

External Webmail Sevices

To register an external webmail service:

  1. Go to Tools & Settings > Webmail (in the Mail group).
  2. Click Register Webmail.
  3. Specify the following:
    1. Webmail service name.
    2. Webmail service URL. Specify an address that begins with the http:// or https:// prefix.
    3. Leave the Available checkbox selected to make the registered webmail service available for selection in hosting plan settings.
  4. Click OK.

    Webmail_Services

To change the properties of an external webmail record:

  1. Go to Tools & Settings > Webmail (in the Mail group).
  2. Click the appropriate link in the Name column.
  3. Make the required changes and click OK.

To make a webmail service unavailable for inclusion into hosting plans:

  1. Go to Tools & Settings > Webmail (in the Mail group).
  2. Do either of the following: