Managing Customer Accounts

To service your customers, you need to create customer accounts for them in Plesk. Having an account enables the customer to log in to Plesk and manage their subscriptions and services. There is no need to create a customer account for every individual subscription - you can assign all subscriptions belonging to a particular customer to their customer account.


To see a list of all customer accounts, go to Customers. You can perform the following operations here:

Note: As long as a customer account is suspended, the account's owner is unable to log in to Plesk. All their websites are also suspended.

Caution: Removing a customer account will remove all subscriptions and domains associated with it as well. All backups created by this customer will be removed from the internal Plesk storage.